We've modernised clinical service, no waiting for appointments, no pharmacy queues, just expert care from the comfort of your home
Browse and select from our wide range of clinically-proven medications, tailored to your specific wellness needs.
Complete a quick, private health assessment. Our qualified medical team will review your request and issue a prescription.
Your medication is dispensed and shipped for free in plain, unbranded packaging. Fast, reliable, and secure.
Clinically proven injectable solutions.
Regrowth treatments for all types.
Discreet solutions for ED and PE
Prescription-grade dermatological care.
Clear answers to common questions about using Tees Online Doctor.
Tees Online Doctor is a UK-based online medical service for adults aged 18 and over. We provide consultations with qualified, UK-registered clinicians for a range of common conditions that are safe to manage online.
No. We do not replace your NHS GP. Our service complements existing healthcare by offering convenient access for certain conditions. We may advise you to contact your GP or another service if your needs are better met elsewhere.
Anyone aged 18 or over living in the UK can use the service, provided their condition is suitable for online assessment.
We treat a range of common conditions, including men’s and women’s health issues, skin conditions, hay fever, ENT and digestive problems, lifestyle and weight management, travel medicines, and other uncomplicated conditions. If a condition is not suitable for online care, we will explain why.
Yes, where clinically appropriate. Prescriptions are only issued following a proper medical assessment and in line with clinical guidelines. Not all consultations result in a prescription.
Yes. All consultations are carried out by appropriately qualified, UK-registered doctors or prescribers who follow clear clinical pathways and governance processes.
Patient safety is our priority. We work within defined clinical limits, use structured assessments, and have clear escalation processes for emergencies and safeguarding concerns.
Tees Online Doctor is not an emergency service. If you have severe or urgent symptoms, you should call 999 or attend A&E. Our clinicians are trained to recognise emergencies and will advise you accordingly.
We handle your data in line with UK data protection law. Your information is stored securely and only shared when necessary for your care or where legally required.
For your safety and with your consent, we may inform your GP about treatment or prescriptions, particularly for ongoing or higher-risk treatments. You’ll have the option to enter your GP details while placing an order.
Yes. We aim to make our service accessible and can offer reasonable adjustments. If you need support, please contact us before or during your consultation.
We welcome feedback. If you have a complaint, you can contact us directly and we will investigate it fairly and promptly, using it to improve our service.
Refunds are handled in line with our terms and conditions. Please review these before booking or contact our support team for help.
No. We are a private online medical service. We do not replace your NHS GP but can complement existing healthcare.
Redefining the modern pharmacy with a focus on ease, empathy, and evidence-based care.
