Not an Emergency Service.
If you are experiencing a life-threatening emergency, please call 999 or go to your nearest A&E immediately.
How can we help you today?

Our clinical team and support specialists are here to ensure you get the care you need, when you need it.

General Enquiries

Questions about our services, pharmacy registration, or clinical processes.

Order Support

Tracking your prescription, delivery updates, or issues with your medication order.

Feedback & Complaints

We value your input. Share your experience or raise a formal concern with our team.

Send Us a message

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Typical response time: Within 24 hours
Direct Channels
Phone Support
07741060565
Mon-fri: 9am-pm|Sat: 10am-4pm
Email Us
Support@Teesonlinedoc.co.uk
Mon-fri: 9am-pm|Sat: 10am-4pm
Live chat
Avaliable during office hours via the
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Accessibility Requests

Need this information in a different format? Large print, braille, or audio? Contact our dedicated accessibility team to arrange support.

GPHC REGISTERED
SECURE DATA
CQC REGULATED